Email support: All emails are answered by a technician in a timely manner 24/7. Most emails are answered immediately. In most cases, the issues are resolved in 24 to 48 hours.

FAX support. Fax us your questions; we will answer them back by FAX.

Telephone Support: During normal business hours you can call us with your questions. Our normal business hours are 9AM to 12 Noon PST and 2PM to 4:30PM Monday through Friday. ASI reserves the right to limit any support call to 1 hour or less.

After hours emergency calls are $35 per call with AMC. ASI reserves the right to limit any support call to 1 hour or less.

For clients on AMC, ASI will do its best to address disaster data recovery at minimal charge. ASI can not be held liable for any data loss.